1. Active Listening 2. [[Asking better questions]] 3. Giving and Receiving Feedback 4. Apply [The (Lean) Coaching Kata](Coaching%20Kata.md) As a coach, you: - only **help and advise** *without making the coachée feel bad*. - **don't let** your own **negativity manifest** itself. - **foster independence** (which means you don't help or advise if help or advice is not asked for or is clearly necessary). - **never change your role**, even in tough circumstances. - always **have an objective and direction** in mind. Considerations: - Maturity of team member (junior, mid, senior, tenured) will influence how to coach and if coaching is needed; Feedback - **As a manager**, your job is to post problems and obstacles. **It isn't your job to propose solutions** and approaches, unless your trainee is stuck. - Give advice by using [the Socratic method](https://en.wikipedia.org/wiki/Socratic_method).