1. State views and ask genuine questions  2. Share all relevant information  3. Use specific examples and agree on what important words mean  4. Explain reasoning and intent 5. Focus on interests, not positions 6. Test assumptions and inferences 7. Jointly design next steps 8. Discuss undiscussable issues Ref: [Roger Schwarz' article of the same name](https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf)