1. They [engage](Engage%20through%20Suspense.md) and [motivate](One%20Minute%20Praisings.md) every single employee to [take action](The%20Art%20of%20Action.md) while ensuring **[[psychological safety]]** and [productive conflict](Open%20To%20Conflict.md). 1. They create a culture of **[[Accountability]]** and ensure others can [depend](Dependability.md) on their promises. 1. They bring **[structure](Structure%20and%20Clarity.md)** to the day-to-day operations **and [clarity](Have%20a%20clear,%20single%20message.md)** about the outstanding work (define [objectives and key results](How%20John%20Doerr%20explained%20OKRs.md), address deficiencies, work out requirements and constraints, etc.). 1. They [provide context](Backbriefing.md) for employees to understand the **[impact](Impact.md) and [meaning](Meaning.md)** of the work being conducted beyond company boundaries. 1. They [engage employees](Communication%20Checklist.md) with a compelling **mission and vision** that evolves around the [practice of continuous improvent](Kaizen.md). 1. They [make data-driven decisions](Ladder%20of%20Inference.md) based on productivity and lean principles, not politics. And they are driven by **curiosity** to understand the points of view of their colleges to [make those decisions as a group](8%20Behaviors%20for%20Smarter%20Teams.md). 1. They are **assertive** (stand up for their people's needs in a calm and constructive way) and posses the ability to [overcome adversity](How%20to%20communicate%20when%20trust%20is%20low.md) and resistance, [driving the workforce](3%20Properties%20of%20Agile%20Teams.md) towards positive *business outcomes*. 1. They build [relationships](Management/Teams/1on1%20Topics.md) with their directs that [create a culture](Florian's%20Generative%20Culture%20Test.md) of trust, learning, open dialogue, and transparency, while understanding the **aspirations** that motivate each employee.